All items are shipped the same working day if ordered before 13.00 GMT. All orders placed after 13.00 on a Friday will be shipped on Monday morning.
Shipping Rates (FLAT RATE)
UK (Domestic): Orders over £50 - Free | Orders under £50 - £2.95
Europe: All orders - £9
Rest of the World: All orders - £15
INTERNATIONAL: Please note - DHL standard delivery service does not deliver on a Saturday or a Sunday
We ship internationally and a large portion of our orders are sent to Europe. We ship all international orders via DHL Worldwide Express. Our new DHL International courier service is a better choice in terms of efficiency and speed although prices do vary dependant on location.
Customs Issues with DHL
Orders placed from certain locations around the world will be subject to potential customs issues when using DHL, and in some cases, Royal Mail. Orders placed from Russia via DHL, for example, can only be shipped to a business account. If the items are held by local customs, it is the responsibility of the customer to resolve this.
Orders placed to Thailand and Saudi Arabia may experience difficulties when being processed through customs when orders are placed via DHL.
Please note: Comments left when placing an order in regards to issues such as delivery preference, for example requesting a package to not be left with a neighbour, will not be seen by the courier. The comments section on our order page is for internal use only. We cannot communicate these with the relevant courier.