Returns & Refunds

RETURNS & REFUNDS

Standard delivery

You have the right to cancel your order at any time, up to 14 days after the day you receive it. But, you must tell us straight away if you wish to do this.

You must take good care of the items while they’re in your possession; they must be returned to us in a sellable condition. It is your responsibility to return the items to us, or to arrange collection of larger items. This needs to be done promptly at your cost.

Please note that refunds can be expected to be processed between 3-5 working days after you have cancelled your order. 

These regulations don’t apply to anything that has been personalised, perishable (e.g dry herb cartridges) or time-critical goods.

Please note: Any sealed and unsealed items must be returned within 28 days of purchase.